Price Increase

As of 12 July 2022, the subscription price will rise from £1 to £1.50 per member per annum, with effect from the next renewal.

PhotoEntry started in 2015, priced at £1. In those days it was a very much simpler offering, for a small number of clubs, and required much less support. Despite the huge amount of development that has happened since then, and the enhanced high-availability hosting for an ever-increasing number of clubs and users, we have held the original price for 7 years.

We have strived to provide a high quality service that is always available. Despite the complexity of the system we have only ever had a very small number of bug reports, and these have generally been fixed within a day. There has only ever been one unscheduled outage for about three minutes (my own mistake), and the only scheduled outages have been for a few minutes in the middle of the night for database upgrades. The infrastructure is patched every few days and completely rebuilt about once per year to ensure the highest level of security, all without any downtime. All the data, including almost a million images, is also backed up on-site and off-site twice a day.

None of this comes cheaply though, and we have reluctantly made the decision to announce this price increase. We believe PhotoEntry remains exceptionally good value for money, and hope to maintain this price for some years to come.

Pricing

The subscription rate is based on the number of members in your organisation who have paid their annual subscription. PhotoEntry charges £1.50 per member per annum. This applies per member, regardless of any subscription type (adult, joint, etc), and whether or not the member submits entries. There is no purchase or setup charge.

Membership numbers will always fluctuate during the year. If you are taking out a new subscription please base your numbers on your previous year's membership, unless you have reason to believe that the next year will be substantially higher. If that is the case we ask that you make a small allowance.

If members leave, you may mark them inactive, in which case they do not count towards the number of licenses. (If they have entered competitions, it is better not to completely delete them as it will upset the results of Series calculations).

If you create user accounts for non-paying members you may flag these as non-paying. Examples are generic administration accounts, and accounts used by other clubs when you are hosting interclub competitions. Please do set this where appropriate. You must set a reason for each non-paying account, and these will be checked. This should not be used for accounts of lapsed members (mark them Inactive instead).

It is sometimes possible for you to exceed your licence count a little. However after that you will have to obtain further licenses before new users can be created. Any over-subscription allowance is entirely at our discretion.

If you need more licences please email us. These are normally allocated until the end of your current subscription using simple pro-rata pricing. Please note that a minimum top-up of 5 licences applies.

Neither subscriptions nor top-ups are refundable.

A subscription entitles you to run up to 100 Competitions per year, with up to 500 Users.

Unlimited support is available for problems in the software or hosting. Up to 10 hours per annum of support is available for administrative queries. (I am unlikely to rigorously enforce that, but there has to be some limit...)

Support is only available to nominated Administrators. I simply do not have the resources to respond directly to User queries, and it would be inappropriate for me to do so.

Software updates are included.

I am always ready to consider enhancement requests, but the final decision on these rests with me. If there is sufficient interest I will setup a user forum for discussing and submitting ideas.

I am based in the UK, but I am perfectly willing to offer subscriptions to overseas clubs and societies, with due allowance for language and timezone differences. There are no plans to make PhotoEntry available in languages other than English.

PhotoEntry will only be offered as a hosted service. It will not be available for you to install and run yourself.

Subscriptions

To take out or renew a subscription, please email us with your current paid-up membership count, and we will send you an invoice. Payment details will be on the invoice, and payment may be made by bank transfer (preferred), cheque or Paypal.